The TOPSIDEOFTHEWORLD.COM is the online store for the display and sale of products and services through the Internet of the Greek sole proprietorship under the name “TOP SIDE OF THE WORLD”, trading as “TOP SIDE OF THE WORLD” with registered office in Oia, Santorini, Greece
Before entering the online store and browsing our website, we ask you to read the following terms and conditions that apply specifically to the use of the online store of the business “TOP SIDE OF THE WORLD”, located at Oia, Santorini, Greece
Please make sure that you agree with the following terms and conditions because your further use and browsing of the above website TOPSIDEOFTHEWORLD.COM implies your explicit and unconditional consent to them.
1. Terms
The business “TOP SIDE OF THE WORLD” reserves the right to unilaterally amend or renew these terms and conditions of transactions made through its online store, according to its needs and the trade practices. The business “TOP SIDE OF THE WORLD” undertakes to inform users of any amendments and any change, through the website of this online store. It is clarified that any amendment to the terms does not apply to orders you have already placed.
2. Information provided & Products
The business “TOP SIDE OF THE WORLD” is committed to the completeness and validity of the information provided on its website, both in terms of the existence of the material characteristics described for each of its product, as the case may be, and the accuracy of the information relating to the services provided by the online store of the business “TOP SIDE OF THE WORLD”, subject to any technical or typographical errors that have escaped attention or have occurred unintentionally or are due to any website downtime due to a force majeure event.
3. Limitation of liability
The business “TOP SIDE OF THE WORLD” can not provide any guarantee for the availability of the products, but guarantees the timely information of end consumers about their non-availability. The business “TOP SIDE OF THE WORLD” is responsible only for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website. The online store of the business “TOP SIDE OF THE WORLD” shall not be held liable for any technical issues that may encounter users when they attempt to access the website and during such access, which are related to the operation or compatibility of their own infrastructure with the use of the website. Moreover, the business “TOP SIDE OF THE WORLD” shall not be held liable whatsoever for acts or omissions of third parties and especially unauthorised interventions of third parties in products and/or services and/or information available through it.
4. Intellectual property rights
The TOPSIDEOFTHEWORLD.COM website is the official website of the business “TOP SIDE OF THE WORLD”. All contents on the websites, posted on the TOPSIDEOFTHEWORLD.COM website, including images, graphics, photos, drawings, texts, services and products are the intellectual property of the business “TOP SIDE OF THE WORLD” and are protected by the relevant provisions of Greek law, European law and international conventions. Copying, analogue/digital recording and mechanical reproduction, distribution, transfer, storage, processing, resale, creation of a derivative work or misleading the public regarding the true provider of the content of the websites shall be prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the contents in any way or for commercial or other purposes is permitted only with the prior written permission of the business “TOP SIDE OF THE WORLD” or any other proprietor of the above copyrights. The names, images, logos and distinguishing features representing the business “TOP SIDE OF THE WORLD”, as well as their products or services are the exclusive trademarks and distinguishing features of the business “TOP SIDE OF THE WORLD” and are protected under Greek, EU and international trademark and industrial and intellectual property and unfair competition laws. In any case, their display and exhibition on the TOPSIDEOFTHEWORLD.COM website should in no way be construed as a transfer or licensing or right of use.
5.- User Obligations
Users of the TOPSIDEOFTHEWORLD.COM website agree that they will not use the same and the online store of the business “TOP SIDE OF THE WORLD” for sending, publishing, e-mailing or transmitting by other means any content that is illegal, harmful, threatening, offensive, annoying, defamatory, vulgar, obscene, libellous, violates someone else’s privacy, shows empathy, or expresses racial, ethnic or is discriminatory, may cause harm to minors in any way, cannot be lawfully broadcasted under the law or the contractual or administrative relations (such as insider information, proprietary and confidential information obtained or disclosed as part of employment relations or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright, or other proprietary rights of third parties, contains software viruses or any other code, files or programs designed to interrupt, cause damage to, destroy or interfere with the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek or EU law and their provisions, may interfere with any third parties in any way and with any content is used to collect or store users’ personal data.
6. Confidentiality of Transactions
Confidentiality is taken for granted. The same key principles governing traditional transactions apply in the case of e-commerce. All information transmitted by users/members on the TOPSIDEOFTHEWORLD.COM website is confidential and the business “TOP SIDE OF THE WORLD” has taken all necessary measures to use it only to the extent deemed necessary as part of the services provided. The business “TOP SIDE OF THE WORLD” does not disclose the details of customers and their transactions, unless it has a written authorisation from you or this is required by a court judgment or a decision of another public authority. In the event that the business “TOP SIDE OF THE WORLD” uses third parties to support its systems, it takes care to ensure privacy. You may request any information kept about you, and its rectification in case you can document the existence of an error. For your own security, you should also treat all information provided through the service as confidential and secret and not disclose any information to third parties.
7. Protection of Personal Data
The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any more specific national and EU laws on certain areas, the applicable Greek law on the protection of personal data, as well as on the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as in force from time to time) and the decisions of the Hellenic Data Protection Authority (HDPA). While browsing the TOPSIDEOFTHEWORLD.COM website and in order for you to order products, but also to ensure the possibility to contact you to inform you about our new products, you may be asked to provide information that concerns you (name, profession, e-mail address, etc.). Any personal data that you provide anywhere on the page and in the services of the TOPSIDEOFTHEWORLD.COM website are intended solely to ensure the operation of the respective service and may not be used by any third party, without observing the provisions of Law 2472/97 on the protection against the processing of personal data, as in force from time to time. The online store TOPSIDEOFTHEWORLD.COM operates in accordance with the applicable Greek and EU law and keeps your personal data secure, for as long as you are registered in one of the TOPSIDEOFTHEWORLD.COM services, which data are erased after the end of the transaction howsoever arising. The personal data you provide to the online store TOPSIDEOFTHEWORLD.COM are used exclusively by the same or its affiliates, in order to support, promote and execute the transaction. The information kept in the file may be disclosed to the competent judicial, police and other administrative authorities at their lawful request and in accordance with the applicable statutory provisions. The customer has, under the law on telecommunications privacy, the rights of information and objection provided by Articles 11 – 13 of Law 2472/1997:
The information we request from you:
Personal information:
Every visitor can browse the online store TOPSIDEOFTHEWORLD.COM without giving any personal information. We will only need personal information when you sign up and create an account. At this stage, you will only be asked for your e-mail, in which you can, if you agree, receive our newsletters. If you order products then you must also enter details regarding your transaction with us. The mandatory and necessary information for each transaction is your name, a landline, address (street, city, postal code), shipping address for the order and type of tax document (receipt). Optionally, we ask for information, such as mobile phone number (in case we need to contact you directly) and occupation.
Creating an account:
During the process of creating an account with TOPSIDEOFTHEWORLD.COM you will be asked to provide some information for your own convenience during the purchasing process. By accepting the terms of our website, when entering your information, you accept receiving newsletter and offers in the email you provided. You may unsubscribe from the list at any time and stop receiving emails from us. Your email will never be given to third parties and will be used solely for your information about new products, fashion tips and offers.
Cookies:
Pursuant to those applying in information technology and the definitions used by the European Union (https://ec.europa.eu/info/cookies_el), cookies are small text files that a website stores on a computer or a mobile device and generally on any device used for browsing the internet and visiting this website without harming the computer, its programs or its files. In other words, a cookie is an identifier, which is stored on the user’s device (not remotely) by the browser itself where, of course, the browser is set to do so or their storage has not been excluded. Please note that most browsers can be configured to automatically reject cookies in advance or notify the user when a cookie is stored. With cookies the website remembers the actions of the user and the user’s preferences (such as login password, language, font size and other display preferences) for a period of time, so users do no need to enter those preferences every time they visit the website or browse its pages. In addition, some cookies help in the analysis of the website use and, if the user encounters issues while browsing, can also allow for the customisation of the online ads and offers to the user’s interests and needs. Moreover, some cookie files are technically necessary for connecting to specific websites or providing an internet service. Other cookies are temporary (session cookies), i.e. they are kept on the device until the user leaves our website or closes the browser, at which time they are automatically deleted, others are permanent (persistent cookies) and remain on the device for a longer period (even for two years) or until deleted by the user. In principle, the lifespan of each cookie depends on its purpose and the browser’s settings. More information about cookies and their functionality is freely accessible at www.allaboutcookies.org. On our website we use the following types of cookies (with a lifespan of a few seconds to two years), whether they are our own or from our trusted partners, from whom we always require to apply the provisions of the GDPR and domestic law:
1) Required & Functional Cookies: these absolutely necessary cookies are essential for security reasons but also for the proper operation of a website, as they allow the browsing and use of its functions, the verification of identity in case that the user has logged in to the website, access to safe areas, registration forms and favourites list, use of shopping cart. They do not allow us to track user activity on other websites. They also allow us to analyse how the website is used and the interaction and user options on it (e.g. name, language or login area), and can also be used to remember various settings, such as font size and style, brightness and other configurations selected by the user, in order to offer, based on them, improved and personalised functions, experience on our website but also to avoid duplication of actions and messages (e.g. spash screen, host popups). Such cookies are: (a) those that are necessary for the identification of and/or keeping the content entered by the user during a connection (session) to the website (e.g. for filling out an online form by the user or for the registration of the user’s purchases), (b) those that are necessary for the authentication of the subscriber or user in the relevant services (e.g. when conducting a transaction via the Internet), (c) those that are installed for security purposes, (d) those with multimedia content, such as those needed to view a video; (e) those that are necessary for the technical load distribution in a connection to a website, (f) those that remember the selections regarding the display of a website, (g) those that are installed through additional programs (plug ins) on social networking websites and relate to the sharing of content between authenticated and connected members. Since these cookies are critical to certain features of our website, there is no opt-out option available for them, but the only option for the user is to configure the browser in such a way as to prevent their storage and automatically exclude them. However, in this case, some parts of the website will not work properly or effectively and the visitor will have fewer opportunities to use and enjoy the services offered.
2) Statistics Cookies: In some cases, we use third-party service providers to monitor and analyse statistical information about the use and context of the content used by our website users, resulting in the necessary cookies being set by the service providers, in order to monitor the visitors’ traffic and the performance of our advertisement. More specifically, they collect information such as how visitors use the website, the pages they visit more often, whether they receive error messages from webpages, etc., and they are either aggregate, anonymous information without identifying visitors, or concern each visitor separately (IP address). They are used exclusively to improve website performance and allow us to collect information about your use of our webpages, including the content you select while browsing our webpages, so that we can measure effectiveness and consumer interaction with our website and improve our webpages over time. These cookies may be provided to us by third party providers of analytical tools but are used only for the purposes related to our webpages. Please note that this information (cookies) provided to third parties by us does not include any other personal information of the user, but we can not rule out that the information collected may be linked to similar or other personal information collected elsewhere. Thus, as part of the commercial cooperation with advertising networks, cookies are collected that can monitor the user’s activities on the internet and the user’s browsing, information that aims to advertise products and services based on the user’s personal preferences. Finally, our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), which, through cookies, collects data about its use (e.g. IP address) that are stored and processed on Google servers outside Greece. Google uses this information to evaluate the use of the websites, report on the activities of users, and to provide other services related to their activities and the use of the Internet. Please note that Google may also transfer this information to third parties, where required by law, or when third parties process the information for Google. As officially affirmed by Google, it will not associate the IP address with any other data retained by it (more information can be found on its webpages regarding the Google Terms of Service and Privacy Policy). In any case, you can avoid the collection of data about your web usage by Google Analytics (cookies and IP addresses) by installing the browser add-on “Google Analytics Opt-Out Browser Add-On” or opt out of the collection of data, according to the features and options that Google offers each time.
3) Advertising & Targeting Cookies: these cookies are used to provide personalised content to the user and can be used to send targeted advertising or promotions, limit ad impressions or measure the effectiveness of an advertising campaign. They can also be used so that we can remember the websites the user has visited, to determine which online marketing channels are most effective. Such cookies can also be collected from social media (facebook, twitter, etc.) for interest-based advertising, which allow the display of personalised and ads related to the user’s preferences.
General Use of Personal Data in relation to Cookies
By using the above cookies, we may collect, process and use limited personal data of the user in a pseudonymous form, solely for advertising and market research purposes and adapt our website to the user’s interests, display or send information relating to us and inform about the products and services in which each user may be interested. Based on that technology, we may also receive reports from our service providers that include references to personal or aggregate data (which may include general demographic or usage characteristics). Please note that you can delete all cookies found already on your computer, as well as configure most browsers to prevent the installation of cookies; however, in this case, you may have to adjust some preferences yourself every time you visit a website, and some services may also not work. Your basic rights are the right of access to data, the right to have your data rectified or erased, the right to your data portability, the restriction of processing, your right to object processing and, at any time, withdraw your consent for the use of some or all of the cookies and, consequently, the processing of your data. In order to exercise your rights referred to above, you can submit your request to the business “TOP SIDE OF THE WORLD” at the e-mail address ESHOP@TOPSIDEOFTHEWORLD.COM, as well as lodge, in case you consider that the processing of your personal data violates the law applicable to the protection of personal data, a complaint with the Hellenic Data Protection Authority (postal address 1-3 Kifissias Ave., GR-11523, Athens, tel. (+30) 210 6475600, e-mail address contact@dpa.gr). In any case, do not hesitate to contact us for any clarification, reply or technical information we have that concerns you.
8. Purchase of Products
To facilitate your search, we have divided our products into key categories. In each category there are relevant filters that help you narrow down your search easily and quickly. The business “TOP SIDE OF THE WORLD” makes every effort to provide high quality services. However, cases of errors in prices and secondary features of products can not be ruled out nor can it be guaranteed that there will be no website downtime or human errors when updating/listing the price of a product. For the safety and effectiveness of your purchases, we ask you, if you find that a product is offered at an unusually low or high price in relation to its market value, before ordering it, to contact the Sales Department at ESHOP@TOPSIDEOFTHEWORLD.COM or through the contact form of the website. Upon completion of the registration of your order you will receive an automated e-mail with the details of your order. In principle, in case your order is pending, your will receive the relevant e-mail. Alternatively, we will contact you on the phones you have given us when registering or placing an order on our website. We ask you to ensure that these e-mails can reach you and keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.
9. Transaction currency
The listed currencies are for information purposes and all transactions are made in euros (€).
10. Alternative Dispute Resolution
Pursuant to Directive 2013/11/EC, which was transposed into Greek Law by Joint Ministerial Decision No 70330/2015, it is now possible to resolve consumer disputes online by using the Alternative Dispute Resolution (ADR) process throughout the European Union. If a customer has the status of a consumer (i.e. a natural person acting outside the professional capacity) and encounters any issue with any purchase made from our website, the customer may initiate the ADR process through the single EU-wide online dispute resolution platform (ODR platform).
11. Code of Ethics
The operation of the store is subject to the applicable Consumer Ethics Code for Electronic Commerce.